Returns & Exchanges

At Estes Rockets, we want to ensure your mission is a success; if you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days.

Return Process

• 1.
  Initiate Your Return

  Contact our mission support team via our online portal or email to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Gear

  Securely pack the unused rockets, engines, or accessories in their original retail packaging to ensure they are not damaged during transit.

• 3.
  Label and Ship

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned items, we will process your refund to the original payment method within 7-10 business days.